To place an order, please create an account here. After which you will be able to place an order by adding products to your shopping cart. Should you have troubles, please contact us at 6220 0092 for assistance.
We accept payment via your Paypal account or by Credit cards; Mastercards and Visa through Paypal. You can check out via guest if you do not have a Paypal account. Should you not be able to pay via Paypal/credit card, please call us at 6220 0092 or drop us an email email@example.com for payment upon delivery. We will accept only cash upon delivery.
It is not possible for us to alter your order once it has been processed and shipped. However, you may email us immediately after placing your order, and we will see if we can make any changes for you.
If you do not have a Paypal account, and do not wish to create a Paypal account, upon our checkout page with the Paypal logo, you can scroll to the bottom and select "Check out as guest" and just fill in your credit card details.
Most of our items come flat-packed for you to bring home easily. However, if you would like us to assemble the item for you, assembly is chargeable
per item at the following rates:
Please note that assembly will be done at our warehouse, packed and sent right to your door step. This is done because some assembly of the items can take some time, and might require a larger space. Customers are requested to check the assembled furniture carefully before accepting them.
Assembly and delivery of the cabinets requires at least 3-5 working days after we have processed your order.
Delivery of items/furniture will only be to ground/first level for residential area. Kindly indicate if the item is to be installed/delivered to rooftop/level without lift access. For each level, there is an extra manpower charge at $10/floor.
Please note that assembly for products will be done at our warehouse, packed and sent right to your door step. This is done because some assembly of the items can take some time, and might require a larger space. Customers are requested to check the assembled furniture carefully before accepting them.
Only outdoor garden sheds will be installed on-site, please kindly ensure there is sufficient space and area for the installers to assemble the shed.
For Singapore shipping: Within 3 - 6 working days. You may kindly state and request for specific delivery date under "Order Note" during your purchase. (Subject to availability).
NOTE: Due to festive and peak periods (Dec - Feb), delivery might take 7 to 14 days instead. For on-site assembly delivery will take 14 - 30 days upon order.
Do kindly take note for items that require assembly, it will take us slightly longer time to deliver to you.
For all items indicated as "Only Available Online, delivery period will take slightly longer from 5 to 10 working days.
For all on-site assembly (Garden Sheds), our sales team will contact you to confirm the delivery date once order has been made. Delivery is between 5 to 20 days depending on available slots and might take longer time.
We only deliver on Mondays to Fridays, 1pm to 5pm Singapore time for all local Kaidi Delivery shipping (Big parcels, Furniture, Cabinets) We do not deliver on weekends or public holidays, or after 5pm on weekdays.
For small parcels (qxpress/Ninjavan), we can schedule Mondays to Saturday, 9am to 9pm (Please kindly email or call in should you require delivery on Saturday for small parcels)
For Malaysia Shipping, timing and date is dependent on the shipping courier directly.
We currently only ship to customers in Singapore and Malaysia currently. However, if you would like us to ship to you outside of those indicated countries, please drop us an email firstname.lastname@example.org your order and contact details so that we may liase with you directly.
Yes, you may do self collection via the following methods:
1. Online Purchase: Complete the purchase online and pay for respective shipping charges, indicate on your order that you would like to self collect, delivery charges will be refunded back to you once you have collected the items from our office.
2. In-store Purchase:
Visit our showroom directly at : 39 Keppel Road, Tanjong Pagar Distripark #04-10 S(089065) to make the purchase via cash, nets or credit card. We advise that you call 62200092 to check stocks availability before heading down.
We have a 7 day return policy upon receipt of order by the customer, subject to the following terms and conditions: Item must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories. All packaging must be unmarked and not defaced in any manner.
Items excluded from Return and Refund:
Item marked as AS-IS / Display Sets
All garden sheds or any on-site assembly items
All returns will be reviewed and The Home Shoppe reserves the right to perform remedies including:
Replacing the product with a new item of the same design and model, or
Refund in cash less all shipping fees, assembly fees, and re-pickup fees.
For all return requests, please email us at email@example.com including your contact details, order details and the reason for return.
We will contact you after receiving your email and inform you once the item has been received and proceed with the refund if applicable.
Thank You for visiting The Home Shoppe, an ecommerce division of Kaidi Co. Pte. Ltd.
Kaidi Co. is a Singapore based distribution company that has been in business since 1974. Over the years we have grown from strength to strength, always sourcing and bringing in new and innovative products for our market. We carry an array of different premium European brands covering almost everything you need in your home.
We are the exclusive agents for the following brands in Singapore:
Do feel free to contact us at firstname.lastname@example.org for any business related opportunities.