Help Center

To place an order, please create an account here. After which you will be able to place an order by adding products to your shopping cart. Should you have troubles, please contact us at 6220 0092 for assistance.

We accept payment via your Paypal account or by Credit cards; Mastercards and Visa through Paypal. You can check out via guest if you do not have a Paypal account. Should you not be able to pay via Paypal/credit card, please call us at 6220 0092 or drop us an email thehomeshoppe@kaidi.com.sg for payment upon delivery. We will accept only cash upon delivery. 

It is not possible for us to alter your order once it has been processed and shipped. However, you may email us immediately after placing your order, and we will see if we can make any changes for you.

Once payment is made, the order cannot be cancelled. 

Most of our items come flat-packed for you to bring home easily. However, if you would like us to assemble the item for you, assembly is chargeable 

per item at the following rates: 

Please note that assembly will be done at our warehouse, packed and sent right to your door step. This is done because some assembly of the items can take some time, and might require a larger space. Customers are requested to check the assembled furniture carefully before accepting them.

Assembly and delivery of the cabinets requires at least 3-5 working days after we have processed your order.

All outdoor garden sheds that requires on-site assembly will be delivered within 7 to 14 days depending on the assembly schedule, do call and check with us for more information. 

NOTE:

Delivery of items/furniture will only be to ground/first level for residential area. 
Kindly indicate if the item is to be installed/delivered to rooftop/level without lift access.
For each level, there is an extra manpower charge at $10/floor.